Contact & Support

VaultMTD Ltd · Registered in England & Wales · Company No. 17210976

Registered Office

Our registered office is the contact-of-record for formal and legal correspondence under the Companies Act 2006 and the Electronic Commerce (EC Directive) Regulations 2002.

        VaultMTD Ltd

        71-75 Shelton Street, Covent Garden

        London, WC2H 9JQ

        United Kingdom

        Company No. 17210976  · 
        Registered in England & Wales

Support

For platform support, billing queries, or general questions, please contact us by email. We aim to respond within one business day.

General support & billing queries: support@vaultmtd.uk
Legal correspondence, privacy & GDPR requests: legal@vaultmtd.uk

Send Us a Message

Prefer to write to us directly? Fill in the form below and we'll reply by email — usually within one business day.

HMRC Making Tax Digital

VaultMTD is a recognised HMRC Making Tax Digital software provider. For questions about MTD submissions, HMRC connectivity, or VAT obligations, please contact support@vaultmtd.uk or refer to HMRC's MTD guidance .

Data Protection

VaultMTD Ltd is registered as a data controller. To exercise your rights under the UK GDPR (access, rectification, erasure, portability), or to raise a data protection concern, contact: legal@vaultmtd.uk

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) .

Response times: We aim to respond to all support queries within 1 business day and to all GDPR requests within 30 days as required by law.